1.2627943558909536
%
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Live Chat
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Live Chat category usage and statistics
29Total Live Chat discovered
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Category technology providers
Tawk.to 0.27% 
Zendesk Chat 0.15% 
LiveChat 0.14% 
Drift 0.12% 
Zendesk Embeddables 0.10% Tidio 0.10%
SalesIQ 0.05% CallRail 0.05% 
Olark 0.04% Pure Chat 0.03%
Crisp Live Chat 0.03% 
Freshchat 0.03% SmartSupp 0.02% 
LiveAgent 0.02% Chatra 0.02% MyLiveChat 0.02% Salesforce LiveAgent 0.02% LivePerson 0.01% 
SnapEngage 0.01% 
Salesforce Service Cloud 0.01% 
Bold Chat 0.01% 
UserLike 0.01% Social Intents 0.01%
Provide Support 0.01% Pipedrive 0.01% Jitsi 0.00% 
LiveHelp 0.00% 
Schedule Engine 0.00% TruChat 0.00%
Description
- Providers Discovered: 29
- Wikipedia - https://en.wikipedia.org/wiki/Web_chat
Market share in Live Chat
- Tawk.to - 21.48%
- Zendesk Chat - 12.21%
- LiveChat - 11.08%
- Drift - 9.23%
- Zendesk Embeddables - 7.92%
- Tidio - 7.70%
- SalesIQ - 3.83%
- CallRail - 3.65%
- Olark - 2.89%
- Pure Chat - 2.66%
- Crisp Live Chat - 2.27%
- Freshchat - 2.04%
- SmartSupp - 1.96%
- LiveAgent - 1.66%
- Chatra - 1.54%
- MyLiveChat - 1.51%
- Salesforce LiveAgent - 1.19%
- LivePerson - 1.04%
- SnapEngage - 0.81%
- Salesforce Service Cloud - 0.68%
- Bold Chat - 0.61%
- UserLike - 0.50%
- Social Intents - 0.48%
- Provide Support - 0.48%
- Pipedrive - 0.46%
- Jitsi - 0.07%
- LiveHelp - 0.02%
- Schedule Engine - 0.02%
- TruChat - 0.00%