Live Chat
A Live Chat is an online customer service software with online chat, help desk software and web analytics capabilities.
We have discovered 1,165,437 live websites that use Live Chat.
Live Chat usage statistics
| Total sites that use Live Chat | 1,165,437 websites |
| Percentage of website that use category | 1.97% |
| Number of technologies in Live Chat category | 260 |
| Category leader |  TawkTo |
| Fastest Growing Technology |  Salesforce Agentforce |
| Most Popular in Country |  United States |
Subcategories
Related Categories
Website Distribution by Country
Number of websites using Live Chat| United States | 470,444 websites |
 Russia | 98,512 websites |
 China | 49,304 websites |
 GB | 42,440 websites |
 Germany | 39,683 websites |
 Israel | 34,956 websites |
 France | 28,725 websites |
 India | 23,827 websites |
 Vietnam | 23,745 websites |
 Netherlands | 21,219 websites |
Website Distribution by TLD
Number of websites using Live Chat| .com | 589,032 websites |
| .ru | 79,855 websites |
| .co.uk | 31,388 websites |
| .net | 31,149 websites |
| .org | 29,647 websites |
| .com.br | 23,466 websites |
| .com.au | 20,227 websites |
| .nl | 18,665 websites |
| .de | 16,666 websites |
| .it | 14,248 websites |
Top Technologies
Leading technologies in the Live Chat category (out of 260 total).| Technology | Websites | Market Share | Recent changes |
|---|---|---|---|
| TawkTo | 166,853 | 14.32% | -1,148 |
 Facebook Customer Chat SDK | 110,289 | 9.46% | -2,315 |
 Zendesk | 106,095 | 9.10% | -1,600 |
| 98,031 | 8.41% | -1,953 | |
 Zendesk Chat | 92,867 | 7.97% | -1,021 |
| 61,988 | 5.32% | -235 | |
 LiveChat | 57,943 | 4.97% | -1,420 |
 Tencent QQ | 51,665 | 4.43% | -2,477 |
| Zendesk Embeddables | 49,142 | 4.22% | -348 |
 Chat.io | 39,905 | 3.42% | -157 |
| 37,464 | 3.21% | -382 | |
 SalesIQ | 31,167 | 2.67% | -156 |
| 27,660 | 2.37% | -72 | |
| 19,578 | 1.68% | +152 | |
| Zendesk Sunshine Conversations | 16,961 | 1.46% | -183 |
Top technology switches
Number of websites that recently switched technologies within category| From | To | Website Count |
|---|---|---|
| Zendesk Chat | 121 | |
| Zendesk Embeddables | 121 | |
| Zendesk | 121 | |
| LiveChat | TawkTo | 58 |
| Chat.io | TawkTo | 57 |
Websites utilizing Live Chat
Top websites that use Live Chat| Domain | Country | Rank | Contacts |
|---|---|---|---|
| United States | 27 | ||
| United States | 65 | ||
| United States | 67 | ||
| United States | 88 | ||
| United States | 97 | ||
| United States | 103 |