Help Scout

Category - Help desk

HelpScout provides an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.


We have discovered 20,521 live websites that are using Help Scout.

Download website list

Technology usage statistics

Websites using Help Scout20,521 websites
Most popular in the country US
Market position in Help desk#6
Market share in Help desk3.77%

Technology adoption

Recent changes in Help Scout usage. (See Help Scout Usage Changes report)
Websites that added Help Scout+2,662
Websites that dropped Help Scout-1,148

Distribution by websites popularity

Help Scout detection in the top websites by popularity
Top 10k sites122 websites
Top 100k sites781 websites
Top 1m sites3,436 websites

Websites utilizing Help Scout

Top websites that use Help Scout

DomainCountryRankContacts
wordpress.org US4
vimeo.com US67
matomo.org FR242
digitalocean.com US508
getpocket.com US708
bandcamp.com US1,102
See full domain list
Flat price per the report, subscription is not required.

Market Share

Help Scout market share within the Help desk category

Geographical Distribution

Technology usage distribution by websites across the globe.






Alternative Technologies


Zendesk Guide: Total 136,630 domains found using Zendesk Guide
Zendesk: Total 132,994 domains found using Zendesk
LiveChat: Total 87,109 domains found using LiveChat
Discord: Total 66,036 domains found using Discord
Freshdesk: Total 35,407 domains found using Freshdesk
LiveAgent: Total 11,363 domains found using LiveAgent
Gorgias: Total 7,608 domains found using Gorgias
Salesforce LiveAgent: Total 5,590 domains found using Salesforce LiveAgent
Freshservice: Total 4,823 domains found using Freshservice
osTicket: Total 4,675 domains found using osTicket