otrs

Category - Issue Trackers

OTRS is a service management suite. The suite contains an agent portal, admin dashboard and customer portal.


We have discovered  1,147 live websites   that are using otrs.

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Technology usage statistics

Websites using otrs1,147 websites
Most popular in the country Germany
Market position in Issue Trackers#9
Market share in Issue Trackers0.61%
Most popular version6.0.30

Technology adoption

Recent changes in otrs usage. (See otrs Usage Changes report)
Websites that added otrs+17
Websites that dropped otrs-35
Websites that changed version of otrs8

otrs usage distribution by website rank

The correlation between utilization of otrs technology and the relative popularity of websites

Market Share

otrs market share within the Issue Trackers category



Geographical Distribution

Technology usage distribution by websites across the globe.



Websites utilizing otrs

Top websites that use otrs
DomainCountryRankContacts
servicosti.sistemas.ufsc.br Brazil198
setic.ufsc.br Brazil5,100
repositorio.ufsc.br Brazil10,082
prae.ufsc.br Brazil14,684
periodicos.ufsc.br Brazil15,559
portal.bu.ufsc.br Brazil15,709
See full domain list

Always Used together


Perl: Total 75,937 domains found using Perl
Category - Programming Languages. 34,373,467 domains found using Programming Languages


Alternative Technologies


Zendesk: Total 143,355 domains found using Zendesk
BugHerd: Total 10,589 domains found using BugHerd
Elastic APM: Total 8,781 domains found using Elastic APM
GitLab: Total 8,083 domains found using GitLab
osTicket: Total 4,654 domains found using osTicket
Atlassian Jira: Total 4,455 domains found using Atlassian Jira
Redmine: Total 1,969 domains found using Redmine
Bugzilla: Total 1,405 domains found using Bugzilla
Tiki Wiki CMS Groupware: Total 1,092 domains found using Tiki Wiki CMS Groupware
Canny: Total 1,034 domains found using Canny





Major Versions

  • 2.xx (4 subversions, 7 domains)
  • 3.xx (25 subversions, 37 domains)
  • 4.xx (8 subversions, 11 domains)
  • 5.xx (31 subversions, 60 domains)
  • 6.xx (27 subversions, 95 domains)
  • 7.xx (1 subversions, 1 domains)