Category - Issue Trackers

OTRS is a service management suite. The suite contains an agent portal, admin dashboard and customer portal.

We have discovered 1,394 live websites that are using otrs.

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Technology usage statistics

Websites using otrs 1,394 websites
Most popular in the country Germany
Market position in Issue Trackers #8
Market share in Issue Trackers 3.41%

Technology adoption

Recent changes in otrs usage. (See otrs Usage Changes report)
Websites that added otrs +13
Websites that dropped otrs -27

Distribution by websites popularity

otrs detection in the top websites by popularity
Top 10k sites 2 websites
Top 100k sites 12 websites
Top 1m sites 59 websites

Websites utilizing otrs

Top websites that use otrs

Domain Country Rank Contacts
servicosti.sistemas.ufsc.br Brazil 198
setic.ufsc.br Brazil 5,100
prae.ufsc.br Brazil 14,684
periodicos.ufsc.br Brazil 15,559
ararangua.ufsc.br Brazil 17,140
sinter.ufsc.br Brazil 17,162
See full domain list
Flat price per the report, subscription is not required.

Market Share

otrs market share within the Issue Trackers category

Geographical Distribution

Technology usage distribution by websites across the globe.

Alternative Technologies

BugHerd: Total 12,704 domains found using BugHerd
GitLab: Total 8,955 domains found using GitLab
osTicket: Total 5,117 domains found using osTicket
Atlassian Jira: Total 4,211 domains found using Atlassian Jira
Redmine: Total 2,531 domains found using Redmine
Bugzilla: Total 1,709 domains found using Bugzilla
Tiki Wiki CMS Groupware: Total 1,495 domains found using Tiki Wiki CMS Groupware
Atlassian Jira Issue Collector: Total 973 domains found using Atlassian Jira Issue Collector
MantisBT: Total 934 domains found using MantisBT
Trac: Total 425 domains found using Trac