Web Help Desk

Category - Help desk

Web Help Desk is an affordable help desk ticketing and asset management software.


We have discovered  64 live websites   are using Web Help Desk.

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Technology usage statistics

Websites using Web Help Desk:64 websites
Most popular in: United States
Market position in Help desk category:#82
Market share in Help desk:less than 0.1%
Most popular version:12.8.8.2528

Security vulnerabilites

Top 10 most common security vulnerabilities associated with Web Help Desk
PublishedCVETitleDomains
Jan, 2026CVE-2025-40536SolarWinds Web Help Desk Security Control Bypass Vulnerability51
Jan, 2026CVE-2025-40537SolarWinds Web Help Desk Hardcoded Credentials Vulnerability51
Jan, 2026CVE-2025-40551SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability51
Jan, 2026CVE-2025-40552SolarWinds Web Help Desk Authentication Bypass Vulnerability51
Jan, 2026CVE-2025-40553SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability51
Jan, 2026CVE-2025-40554SolarWinds Web Help Desk Authentication Bypass Vulnerability51
Sep, 2025CVE-2025-26399SolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation Vulnerability45
Jul, 2025CVE-2025-26400SolarWinds Web Help Desk XML External Entity Injection (XXE) Vulnerability44
Feb, 2025CVE-2024-28989SolarWinds Web Help Desk Cryptographic Key Management Vulnerability39
Sep, 2025CVE-2024-28988SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability28

Technology adoption

Recent changes in Web Help Desk usage.
Websites that dropped Web Help Desk 3
Websites that changed version of Web Help Desk  20

Available Reports


Alternative Names

  • SolarWinds Web Help Desk

Technology Information


Major Versions

  • 12.xx (12 subversions, 48 domains)

Website Distribution by Country

Number of websites using Web Help Desk
United States46 websites


Canada4 websites
GB4 websites
Australia2 websites
Switzerland1 websites
Czech Republic1 websites
Spain1 websites
Lebanon1 websites
Mexico1 websites

Website Distribution by TLD

Number of websites using Web Help Desk
.org19 websites
.com16 websites
.net4 websites
.ca3 websites
.us3 websites
.co.uk3 websites
.edu3 websites
.gov3 websites
.ch2 websites
.aero1 websites

Web Help Desk Versions

sorted by popularity
12.8.8.252811 websites
12.7.7.83886 websites
12.8.3.22306 websites
12.8.3.29445 websites
12.5.2.843 websites
12.8.4.6283 websites
12.8.7.16243 websites
12.8.7.21743 websites
12.6.0.7382 websites
12.7.5.1022 websites

See all Web Help Desk versions ...

Top Websites Using Web Help Desk

A look at the most popular websites built with Web Help Desk
DomainCountryRankContacts
helpdesk.waterloo.k12.ia.us United States7,187,769
soporte.vg United States11,788,414
webhelpdesk.scsd.us United States13,184,942
helpdesk.hepl.ch Switzerland13,339,697
support.pcsstn.com United States14,075,770
helpdesk.ikelectric.com United States14,578,333
See full domain list

Always Used together



Alternative Technologies


Zendesk Guide: Total 126,459 domains found using Zendesk Guide
Zendesk: Total 105,903 domains found using Zendesk
LiveChat: Total 61,744 domains found using LiveChat
Freshdesk: Total 33,153 domains found using Freshdesk
Intercom: Total 28,493 domains found using Intercom
Salesforce Service Cloud: Total 21,937 domains found using Salesforce Service Cloud
Crisp Live Chat: Total 19,598 domains found using Crisp Live Chat
Help Scout: Total 17,461 domains found using Help Scout
Gorgias: Total 12,586 domains found using Gorgias
Intermedia: Total 11,175 domains found using Intermedia

FAQ

Web Help Desk falls under the category of Help desk.
WebTechSurvey systematically indexes websites and their technologies. Users can find websites using Web Help Desk through the WebTechSurvey platform.
There are currently 60,036,733 live websites that use Web Help Desk.
Web Help Desk holds less than 0.1% market share in the Help desk category.
The main competitors to Web Help Desk include Zendesk Guide, Zendesk, LiveChat, and Freshdesk.
Web Help Desk has a known security vulnerabilities: CVE-2025-40536, CVE-2025-40537, CVE-2025-40551, and CVE-2025-40552.