Category - Issue Trackers, Live Chat, Help desk

Zendesk is a service-first CRM company that builds powerful and flexible software designed to meet needs of any business.

We have discovered 139,218 live websites that are using Zendesk.

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Technology usage statistics

Websites using Zendesk139,218 websites
Most popular in the country US
Market position in Issue Trackers#1
Market share in Issue Trackers73.91%

Technology adoption

Recent changes in Zendesk usage. (See Zendesk Usage Changes report)
Websites that added Zendesk+28,428
Websites that dropped Zendesk-22,507

Distribution by websites popularity

Zendesk detection in the top websites by popularity
Top 10k sites196 websites
Top 100k sites1,374 websites
Top 1m sites9,709 websites

Websites utilizing Zendesk

Top websites that use Zendesk

See full domain list
Flat price per the report, subscription is not required.

Market Share

Zendesk market share within the Issue Trackers category

Geographical Distribution

Technology usage distribution by websites across the globe.

Alternative Technologies

BugHerd: Total 12,748 domains found using BugHerd
Elastic APM: Total 9,736 domains found using Elastic APM
GitLab: Total 8,697 domains found using GitLab
osTicket: Total 5,107 domains found using osTicket
Atlassian Jira: Total 3,803 domains found using Atlassian Jira
Redmine: Total 2,303 domains found using Redmine
Bugzilla: Total 1,606 domains found using Bugzilla
otrs: Total 1,358 domains found using otrs
Tiki Wiki CMS Groupware: Total 1,241 domains found using Tiki Wiki CMS Groupware
Atlassian Jira Issue Collector: Total 900 domains found using Atlassian Jira Issue Collector