Category - CRM Help desk

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations

We have discovered 30,192 live websites that are using Freshdesk.

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Technology usage statistics

Websites using Freshdesk 30,192 websites
Most popular in the country United States of America
Market position in CRM #5
Market share in CRM 0.92%

Technology adoption

Recent changes in Freshdesk usage. (See Freshdesk Usage Changes report)
Websites that added Freshdesk +814
Websites that dropped Freshdesk -756

Distribution by websites popularity

Freshdesk detection in the top websites by popularity
Top 10k sites 47 websites
Top 100k sites 363 websites
Top 1m sites 2,718 websites

Websites utilizing Freshdesk

Top websites that use Freshdesk

Domain Country Rank Contacts United States of America 291 United States of America 753 United States of America 1,180 United States of America 1,443 United States of America 1,730 United States of America 1,784
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Flat price per the report, subscription is not required.

Market Share

Freshdesk market share within the CRM category

Geographical Distribution

Technology usage distribution by websites across the globe.

Alternative Technologies

MailChimp: Total 2,214,224 domains found using MailChimp
Zoho: Total 458,893 domains found using Zoho
Bitrix24: Total 210,715 domains found using Bitrix24
Salesforce: Total 147,156 domains found using Salesforce
Meiqia: Total 29,797 domains found using Meiqia
Keap: Total 28,106 domains found using Keap
Salesforce Service Cloud: Total 23,407 domains found using Salesforce Service Cloud
Thryv: Total 22,630 domains found using Thryv
Odoo: Total 17,359 domains found using Odoo
Dynamics 365: Total 12,792 domains found using Dynamics 365