Genesys Cloud
Category -
Live Chat, User Onboarding, Customer Experience ManagementGenesys Cloud is an all-in-one cloud-based contact center software built to improve the customer experience.
We have discovered 2,564 live websites that are using Genesys Cloud.
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Technology usage statistics
| Websites using Genesys Cloud | 2,564 websites |
| Most popular in the country |  United States |
| Market position in Live Chat | #67 |
| Market share in Live Chat | <0.1% |
| Most popular version | 9 |
Technology adoption
Recent changes in Genesys Cloud usage. (See
Genesys Cloud Usage Changes report)
| Websites that added Genesys Cloud | +246 |
| Websites that dropped Genesys Cloud | -97 |
| Websites that changed version of Genesys Cloud | 76 |
Genesys Cloud usage distribution by website rank
The correlation between utilization of Genesys Cloud technology and the relative popularity of websites
Market Share
Genesys Cloud market share within the Live Chat category
Geographical Distribution
Technology usage distribution by websites across the globe.Alternative Technologies
 Telegram: Total 439,417 domains found using Telegram |
 HubSpot: Total 382,616 domains found using HubSpot |
 Tawk.to: Total 233,663 domains found using Tawk.to |
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 JivoChat: Total 144,788 domains found using JivoChat |
 Zendesk: Total 143,355 domains found using Zendesk |
 OpenWeb: Total 104,445 domains found using OpenWeb |
 Tidio: Total 87,620 domains found using Tidio |
 LiveChat: Total 81,746 domains found using LiveChat |
Germany
Facebook Customer Chat SDK: Total 204,857 domains found using Facebook Customer Chat SDK
Zendesk Chat: Total 153,469 domains found using Zendesk Chat
Australia
GB
Sweden
Spain
Netherlands
Finland
New Zealand
France